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Order management

Every order, from click to doorstep.

Collect orders from every channel, track them through packing and dispatch, and keep customers updated automatically.

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Overview

Orders arriving by phone, WhatsApp and website are easy to lose.

Our order management system brings every order into one dashboard, moves it through clear stages from confirmation to delivery and sends customers automatic updates, so your team always knows what is next and nothing slips through.

  • All channels in one dashboard
  • Clear status at every stage
  • Automatic customer updates
  • Linked to billing and stock
Packing an online order into a box

What's included.

Everything you need, set up and supported by our team.

01

Multi-channel orders

Website, WhatsApp, phone and marketplace orders in one place.

02

Order pipeline

Confirmed, packed, dispatched and delivered stages.

03

Dispatch & delivery

Assign deliveries and capture proof of delivery.

04

Customer updates

Automatic WhatsApp and SMS status messages.

05

Stock sync

Inventory updates as orders move.

06

Reports

Daily orders, delays and top products at a glance.

How it works.

Four clear steps from first call to live, with you involved at every stage.

  1. 01

    Demo

    See the order flow with your own products.

  2. 02

    Set up

    Stages, team roles and messages configured.

  3. 03

    Connect

    Your website, WhatsApp and billing linked.

  4. 04

    Launch

    Your team is trained and orders flow in.

Who it's for.

Built for businesses like these, and adaptable to yours.

  • Distribution
  • E-commerce
  • Manufacturing
  • FMCG
  • Food & grocery delivery

See all industries we serve

Questions, answered.

Something else on your mind? Ask us directly.

Yes. We connect common store platforms and custom websites.

Yes, with a mobile view for deliveries and proof of delivery.

It links with our GST billing application to invoice orders automatically.

Related products.

All products

GST billing application

Create GST-compliant invoices and e-way bills in seconds, track stock and payments, and get returns-ready reports at month end.

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01

GPS tracking

Live tracking for vehicles and field staff, with route history, geofence alerts and trip reports on one map.

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02

Restaurant management

POS, table and KOT management, online orders and inventory for restaurants and cloud kitchens, in one system.

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03

See it running on your data.

Book a 30-minute demo of Order management with your real workflow in mind.

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