This Agreement is a binding contract between you (“you”, “client”, “user”) and Mayduke iTech (“Mayduke iTech”, “we”, “us”, “our”), the technology & innovation company that operates the VYNKROH brand, based in Bengaluru, India. By accessing vynkroh.ai (the “Site”) or using any of our content or services (the “Services”), you agree to these terms.
01 Acceptance of terms
By using the Site or Services, you confirm that you have read, understood, and agree to be bound by these terms, as we may update them from time to time. If you do not agree, please do not use the Site or Services.
Where we provide Services under a separate written proposal, quotation, or statement of work, that document and these terms apply together. If there is a conflict, the signed proposal or statement of work takes precedence for that engagement.
02 Eligibility
By using the Services you represent that you are at least 18 years old and legally able to enter into this Agreement. If you are using the Services on behalf of a business or organisation, you confirm that you are authorised to bind that entity to these terms.
03 Our services
VYNKROH provides technology and innovation services, which may include web and mobile development, AI automation, cloud and DevOps, CRM and growth systems, e-commerce, and digital marketing. The specific scope, deliverables, and timelines for your engagement are set out in your proposal or statement of work.
We may improve, modify, or discontinue any part of the Site or Services at any time. We will give reasonable notice where a change materially affects an active engagement.
04 Fees & payment
Fees are described in your proposal or in the plan you select. Unless stated otherwise:
- Project work may require a deposit before work begins, with the balance invoiced at agreed milestones.
- Subscription and retainer plans are billed in advance on a recurring basis (monthly or annually) until cancelled.
- You authorise us, or our payment processor, to charge your chosen payment method for fees as they fall due.
- Late or failed payments may result in suspension of Services until the account is brought up to date.
All fees are exclusive of applicable taxes unless stated otherwise.
05 Refunds & cancellations
Refunds and cancellations are governed by our Refund Policy, which forms part of this Agreement. In summary, fees are generally non-refundable once work has begun or a deliverable has been provided, and subscriptions can be cancelled to stop future billing without a refund of the current period.
06 Privacy
We respect your privacy. Our Privacy Policy explains how we collect, use, and protect your information, and is incorporated into this Agreement by reference. By using the Services, you agree to the practices described there.
07 Intellectual property & licence
All intellectual property in the Site and in our own tools, templates, frameworks, and pre-existing materials remains owned by Mayduke iTech or its licensors. We grant you a limited, revocable, non-exclusive licence to access and use the Site and Services for their intended purpose.
For custom work, ownership of the final deliverables transfers to you upon full payment, except for our pre-existing materials and any third-party or open-source components, which remain with their respective owners and are provided to you under their applicable licences. You may not copy, resell, redistribute, or create derivative works from our proprietary materials without written permission.
08 Your content
You retain ownership of the content, data, and materials you provide to us (“Your Content”). You grant us a licence to use Your Content only as needed to deliver the Services and operate the Site. You are responsible for ensuring you have the rights to share Your Content and that it does not infringe the rights of others.
We may, with your permission, reference your project or display your logo as part of our portfolio and marketing. You can ask us not to do this at any time.
09 Acceptable use
When using the Site or Services, you agree not to:
- Use them for any unlawful, harmful, or fraudulent purpose.
- Introduce viruses or attempt to gain unauthorised access to our systems or data.
- Reverse engineer, decompile, or disrupt any part of the Site or Services.
- Use automated tools to scrape or harvest data without our consent.
- Impersonate others or interfere with another user's use of the Services.
You are responsible for keeping any account credentials confidential and for all activity under your account.
10 Confidentiality
Each party may receive confidential information from the other during an engagement. Both parties agree to keep such information confidential, to use it only for the purpose of the engagement, and to protect it with reasonable care. This obligation does not apply to information that is public, already known, or required to be disclosed by law.
11 Third-party links & services
The Site and Services may link to or rely on third-party websites, tools, and service providers that we do not control. We are not responsible for their content, availability, or practices, and your use of them is at your own risk and subject to their own terms.
12 Disclaimer of warranties
To the maximum extent permitted by law, the Site and Services are provided “as is” and “as available”, without warranties of any kind, whether express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
We do not warrant that the Site or Services will be uninterrupted, error-free, or completely secure, and we make no guarantee about the specific results or level of success you may achieve. You should seek advice from qualified professionals for decisions specific to your business.
13 Limitation of liability
To the maximum extent permitted by law, Mayduke iTech and its team shall not be liable for any indirect, incidental, special, or consequential damages, including loss of profits, business, or data, arising from your use of the Site or Services.
Our total liability for any claim relating to the Site or Services shall not exceed the amount you paid to us for the relevant Services in the two (2) months preceding the event giving rise to the claim.
14 Indemnification
You agree to indemnify and hold harmless Mayduke iTech and its team from any claims, damages, liabilities, and costs (including reasonable legal fees) arising out of your breach of this Agreement, your misuse of the Services, or your violation of any law or third-party right.
15 Termination
Either party may terminate an engagement as set out in the relevant proposal or statement of work. We may suspend or terminate your access to the Site or Services if you breach these terms or fail to pay amounts due. On termination, your licence to use the Site and Services ends, and any provisions that by their nature should survive — such as payment obligations, confidentiality, intellectual property, disclaimers, and liability — will continue to apply.
16 Governing law & disputes
This Agreement is governed by the laws of India, and you agree to the exclusive jurisdiction of the courts of Bengaluru, Karnataka, for any disputes arising from it. The parties will first attempt to resolve any dispute amicably through good-faith discussion before pursuing formal proceedings. Nothing in this clause prevents either party from seeking urgent injunctive relief to protect its intellectual property or confidential information.
17 Changes to these terms
We may revise these terms from time to time. When we do, we'll update the date at the top of this page, and significant changes may be communicated to active clients. Your continued use of the Site or Services after changes take effect constitutes acceptance of the updated terms.